Support

Cancel Curioo Premium. Open Settings on your iPhone, tap your name at the top, then Subscriptions, choose Curioo and turn off renewal. Do it at least 24 hours before the period ends. You keep Premium until the period you paid for runs out — and deleting the app does not cancel anything.

Cancel during the free trial. Same steps. Cancel before the third day ends and you are never charged.

Restore a purchase. New phone, or reinstalled the app? Open the Premium screen in Curioo and tap “Restore purchases”, signed in with the same Apple Account you bought it on. If it still does not come back, email us with the Apple receipt and we will sort it out.

Refunds. Apple handles all payments, so refunds go through reportaproblem.apple.com. We are not able to issue one ourselves, but tell us what went wrong anyway — it usually means something is broken on our side.

• The daily reminder never arrives. Check that notifications are allowed for Curioo in your device settings, then reopen the app once — the reminder is scheduled locally and needs one launch to re-arm after an update or a restart.
• The widget is blank or stale. Open the app once to refresh the shared data, then remove and re-add the widget. iOS decides how often widgets refresh, so a few minutes of delay is normal.
• Changing the reminder time. In the app, go to Settings then the daily reminder, and pick any hour you like.

Your progress is stored on your device, not on a server. That is deliberate — it is why Curioo needs no account — but it has one consequence worth knowing: uninstalling the app erases your streak, XP and favourites, and we have no backup to restore from. Your Premium subscription is unaffected and comes back with “Restore purchases”.

Lost a streak to a genuine bug rather than a missed day? Write to us with the date and we will look at it.

Etymology is argued over, and a few of our origin stories will be contested by someone who knows more than us. If you think an expression, a definition, a translation or an origin is wrong, send it over with a source — corrections ship in the next content update, and this is the single most useful email you can send us.

Curioo follows the system text size, works with VoiceOver, and every illustration carries a description. If something is unusable with the settings you rely on, tell us what and on which screen — that is treated as a bug, not a feature request.

Privacy questions are answered in the Privacy Policy, and the subscription rules are set out in the Terms of Use. For everything else: contact@bunnyclub.app.